Voci – Support

Need help with Voci? For questions, issues, or help with your voice journaling experience, we're here to help.

Frequently Asked Questions

Getting Started

How do I start my first voice journal entry?

Simply tap the "Start Recording" button on the main screen. Speak naturally about your thoughts, feelings, or experiences. Tap "Stop" when you're done.

Can I edit my voice recordings?

Yes! You can trim recordings, add notes, or re-record if needed. Your original recording is always preserved.

Privacy & Security

Who can hear my voice recordings?

Only you can access your recordings. Our team never listens to them. Voice processing is automated and secure.

Are my recordings stored securely?

Yes, all recordings are encrypted in the cloud. We use industry-standard security measures to protect your data.

Technical Issues

Why isn't my recording saving?

Check your device's microphone permissions and storage space. If the issue persists, try restarting the app.

Contact Support

Can't find what you're looking for? Our support team is here to help:

📧 Email Support

daria@cherniakk.com

We typically respond within 24 hours.

💬 In-App Support

Open the app and tap the Account icon for sending the feedback.

📱 App Store Reviews

Leave a review in the App Store - we read and respond to all feedback.

Feature Requests

Have an idea for a new feature? We'd love to hear it! Send your suggestions to daria@cherniakk.com

Last updated: January 2025